Workspace
Your workspace is the home for everything your business does on Dagsis. Your agents, knowledge bases, conversations, team members and settings all sit together in one organised, secure place.
Features
Everything You Need to Run AI Customer Conversations.
Build, deploy, manage and measure your AI agents from one simple dashboard.
The platform
Everything works together.
Team Members
Invite colleagues into your workspace by email and give them edit or write permissions so they can help manage the platform, such as updating knowledge bases and agents. Your business admin keeps overall control.
Role-Based Access
You stay in control. Business admins manage members, update login details, assign roles and set permissions, while team members work with the edit or write access they have been given. Security controls help keep unauthorised people out of your workspace.
Knowledge Base
Teach your AI using your own content. Upload files, add URLs or connect your website, and Dagsis organises it into a knowledge base your agents learn from. Because agents answer from your knowledge, replies stay accurate and on-brand.
Agents
Create AI agents from your knowledge bases and shape how each one behaves. Set its role, tone of voice and behaviour through simple prompts, whether you want a friendly sales assistant or a formal support agent. You can create different agents for different purposes.
Leads
When the AI detects a potential buyer on any channel, it politely asks for their name, email, phone number and other details and saves them as a lead in your dashboard. Your sales team can see who is interested and follow up promptly.
Analytics
See how well your AI is performing. Track conversation volumes and how enquiries are being handled, and spot where your agent needs more knowledge. Use these insights to keep improving.
Session and Chat History
Every conversation is recorded and organised into sessions. Review full chat histories to understand what customers ask and check the quality of the AI's replies.
Multiple Channels
Deploy the same agent to your website, WhatsApp, Instagram, Facebook, Discord and Telegram, and manage every conversation from a single dashboard.
